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Public Safety Dispatcher in West Bloomfield

Dispatcher desk set up | Public Safety Dispatch Manager posting on POAM.net 911 operator | Public Safety Dispatcher in West Bloomfield

The Charter Township of West Bloomfield is accepting applications for a Public Safety Dispatcher position with their police department.

Public Safety Dispatcher Job Responsibilities

  • Perform a full range of radio, telephone, and computer operational duties in the 24-hour facility.
  • Inputs, updates, and retrieves confidential information quickly from various computer systems.
  • Takes calls for assistance and dispatches police, fire, and medical for West Bloomfield Police and Fire, Orchard Lake Police, Keego Harbor Police, and Sylvan Lake Police.
  • Monitors multiple radio networks to receive, relay, and transmit messages to and from police, fire units, and other agencies.
  • Answers and handles after-hour calls for the Water Department.
  • Receives and directs calls to the appropriate department and/or individual.
  • Performs other clerical duties as assigned.

Qualifications

  • High School Graduation or equivalent required. Prefer some college.
  • Previous dispatch experience preferred.
  • Familiarity with a multi-line phone system is preferred.
  • Familiarity with the use of computers or computer-based equipment is preferred.
  • After one year, must possess State certifications including CPR and EMD, certified in operating
  • LEIN and NCIC systems, 40-hour Basic Dispatching course.
  • Maintain 24 hours of bi-yearly training in dispatch topics.
  • Willingness and ability to work different shifts, including nights, holidays, and weekends.
  • Willingness and ability to work overtime, including mandatory, short-notice shifts.

SALARY

This is a full-time position and offers a complete benefits package.

  • Starting (non-lateral): $56,678.58
  • 2 years: $59,397.14
  • 3 years: $62,931.26
  • 4 years: $65,800.97
  • 5 years: $69,347.06

This position will also train on all 3 shifts and be assigned a shift once training is complete.

  • Day: 7 a.m. – 3 p.m.
  • Afternoon: 3 p.m. – 11 p.m.
  • Midnight 11 p.m. – 7 a.m.

How to Apply

Applications can be obtained from their website or Town Hall, 4550 Walnut Lake Road. Applicants must complete an application to be considered for this position; resumes alone are not sufficient. If you choose to send your application and resume via email, please send them to [email protected].

Applicants who submit a completed application will be emailed an invitation to take a computerized online exam called CritiCall through Test Genius. The test must be completed within 4 days of the date the invitation was sent for interview consideration.

Applications are accepted until Tuesday, April 15th.

For More Information

Please visit the West Bloomfield website for more information about the Public Safety Dispatcher Manager position and department-specific information. If you have questions or comments, please contact Susan Broschay at (248) 451-4795.

The Charter Township of West Bloomfield is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, or protected veteran status and will not be discriminated against on the basis of disability. See the Federal Employment Poster.