Apply for the Public Safety Dispatch Manager Position

The Charter Township of West Bloomfield is accepting applications for a Public Safety Dispatcher Manager position. See the post for additional information and the attached PDF job listing.

Under the general direction of the Administrative Lieutenant; manages plans, directs, and regulates compliance of the Public Safety Answering Point (PSAP) operations. The PSAP Supervisor shall assist in developing PSAP goals, policies, procedures, training, and standards. Is responsible for assisting in short and long-term planning, budgeting, overall organization, and staffing of the PSAP. Oversees the PSAP training program, employee performance matters, and recommends disciplinary remedies. Responsible for monitoring the regulatory environment for changes that affect the PSAP. Forecasts PSAP needs and assists in implementing technology as needed.

Minimum Qualifications

  • Bachelor’s Degree in a Public Safety or related field with five years’ experience in emergency communications in a supervisory/management capacity preferred.
  • Any combination of experience and training which provides the required knowledge, skills, and abilities.
  • Two (2) years minimum experience with Computer Aided Dispatch (CAD) software, data communications, public safety radio, and console equipment.
  • National Academy EMD experience preferred.
  • NENA Center Manager Certification or equivalent preferred.

The salary range for this position is $61,796.80 – $85,196.80 depending on qualifications and includes an excellent benefits package.

How to Apply

Applications can be obtained from our website, visiting the Human Resources Department, 4550 Walnut Lake Road, West Bloomfield, or calling (248) 451-4795. Applicants must complete an employment application to be considered for this position. Resumes alone are not sufficient. If you choose to send it via email, please send it to resume@wbtownship.org.

Applications must be received by Monday, March 21, 2022.

For More Information

Please visit the West Bloomfield website for more Public Safety Dispatcher Manager position and department-specific information. If you have questions or comments, please contact Cheryl Rothenberg by calling (248) 451-4795.

The Charter Township of West Bloomfield is an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, or protected veteran status and will not be discriminated against on the basis of disability. See Federal Employment Poster.

Dispatch Manager WB Township