Police Dispatchers Positions Open
The Eastern Michigan University Department of Public Safety is seeking two full-time Police Dispatchers to join its emergency communications team.
The Department of Public Safety is responsible for protecting the Eastern Michigan University community by providing professional law enforcement services, emergency response, crime prevention, and public safety education. Dispatchers serve as the vital communication link between the public and emergency responders, ensuring calls for service are handled quickly, accurately, and professionally.
Police Dispatchers work in a fast-paced communications center, receiving emergency and non-emergency calls, dispatching officers and emergency personnel, monitoring radio traffic, and maintaining accurate records using modern computer-aided dispatch systems.
Successful candidates will demonstrate excellent communication skills, sound judgment, attention to detail, and the ability to remain calm while handling emergencies.
Job Description
Police Dispatchers are responsible for providing emergency communications support for the Eastern Michigan University Department of Public Safety.
Primary responsibilities include:
- Dispatch and deploy police officers and emergency personnel.
- Communicate to emergency personnel data received regarding emergency and non-emergency inquiries from citizens; provide backup data regarding necessary information received from the inquiry; route information to the correct source.
- Answer and respond to all calls that come into the Police Department’s three (3) non-emergency lines and two (2) 911 lines; answer all calls to EMU when the main switchboard is closed; and answer after-hours parking and Physical Plant emergency/maintenance calls.
- Operate two (2) radio systems (one an 800 MHz county-wide radio system and the other a VHF radio system monitoring three (3) frequencies); in addition to five (5) computer systems, a paging system, and a tornado/emergency siren.Monitor and respond to parking and Physical Plant radios.
- Monitor Ypsilanti City Police and Washtenaw County sheriff radio traffic for information that might involve EMU.
- Operate and monitor support information system such as LEIN (Law Enforcement Information Network), NCIC (National Crime Information Center), NLETS (National Law Enforcement Telecommunications System).
- Enter all EMU felony warrants, PPO (personal protection orders), and Breathalyzer results in the LEIN computer system.
- Audit all EMU warrants in the LEIN computer system.
- Enter information onto the support systems to assist officers in gathering information.
- Retrieve information from Banner as requested by sworn personnel so as to assist with investigations.
- Monitor, evaluate and dispatch the appropriate response to more than 500 emergency alarms and items of surveillance equipment as installed in the dispatch area.
- Retrieve CCTV images as requested by police personnel.
- Sell overnight guest parking permits, hand out internet ordered parking permits, and accepts payment for impounded vehicles due to parking tickets.
- Respond to citizens’ general inquiries on the phone or at the front desk.
- Monitor location and activities of parking enforcers and student support staff for Parking and SEEUS; monitor and respond to contracted security guards, when needed.
- Perform related departmental duties, as required.
Police Dispatchers must be able to make sound decisions under pressure while maintaining professionalism and confidentiality.
Salary: $48,000 annually.
Requirements for Police Dispatchers
Successful candidates should possess:
- High school diploma
- Strong verbal and written communication skills
- Excellent multitasking and organizational abilities
- Strong computer proficiency
- The ability to remain calm and make decisions during emergency situations
- The ability to work evenings, weekends, holidays, and rotating shifts as required
How To Apply
Interested applicants must apply online through Eastern Michigan University’s employment website. Only completed applications received before the closing date will be considered. Applications will be accepted through Thursday, September 17, 2026.
For More Information
For questions regarding the Police Dispatcher position, please contact Matthew Lige by phone at (734) 487-2261 or by email at [email protected]. The Eastern Michigan University Department of Public Safety is located at 1200 Oakwood St., Ypsilanti, MI 48197 and can be reached at (734) 487-1222. For additional information about the department, please visit the Eastern Michigan University Department of Public Safety website.
About Eastern Michigan University Department of Public Safety
The Eastern Michigan University Department of Public Safety is dedicated to protecting students, faculty, staff, and visitors through professional law enforcement services, emergency response, crime prevention, and community engagement.
The department provides 24-hour police services across the university campus and works closely with local, state, and federal partners to maintain a safe learning environment. Through proactive policing, emergency preparedness, and community partnerships, the department is committed to creating a campus where safety, service, and professionalism remain top priorities.