The University of Michigan-Ann Arbor campus is seeking a Locksmith. The Division of Public Safety and Security (DPSS) leads all public safety functions within the university, including police, security, and emergency management, and offers an integrated approach to safety and security, operating 24 hours a day, seven days a week, 365 days a year. DPSS combines Ann Arbor, Dearborn, and Flint operations to provide students, visitors, faculty, and staff with a safe and secure environment. Through our partnerships across the university and local, state, and federal law enforcement agencies, we use a blended service model to meet the needs of our community and exceed expectations.

The position salary is $62,337.60.

University of Michigan Locksmith Posting

We employ those who embrace and uphold our values of respecting differences, promoting equitable practices, and fostering intentional inclusion. This means creating an environment where everyone in our community feels valued, welcomed, and safe. We prize proactive engagement with our community and provide compassionate and exceptional service to enhance the quality of life for all.

Management of our lock and key system is facilitated through separate computer-based key request and master keying systems. Reporting to the Key Office Supervisor, you will preserve the integrity of our key system through secure work practices, proficiency in multiple lock systems, key cutting and security mechanisms, and a commitment to quality service.

  • Work Schedule: Monday – Friday, from 12:00 p.m. – 8:30 p.m.
  • Work Location: 1500 East Medical Center Drive, Ann Arbor, Michigan


  • Generate keys and cores from hard copy and computer-based key record systems.
  • Work from Computer Managed Maintenance System for daily requests.
  • Generate biting charts from key system data to pin locks in the master key system.
  • Find codes and cut keys to fill key requests and ensure keys are issued according to hospital security guidelines.
  • Operate master keying software to cut, engrave, print ID labels, and archive keying requests.
  • Install and repair electronic, code locks, key operated switches, cylindrical, unit, mortise rim, pin tumbler, lever, wafer and other locks.
  • Pin cores and install for new buildings, leased space, and remodel projects.
  • Keep key records current with pertinent information derived from core installation projects, maintenance requests, and building audits.
  • Diagnose problems and maintain locking devices that have failed or are past service life expectations.
  • Maintain an inventory of supplies, including key blanks, cores, housings, tailpieces, and other relevant materials or equipment.
  • Work with customers to ensure that jobs are completed to reasonable expectations and hardware is operating within specifications, including customer education of device functions.
  • Remove keys that have broken off in locks and extract failed cores.
  • Gain emergency egress through doors, locked furniture, or cabinets.
  • Fabricate and repair lock parts, levers, springs, and locks by filing, soldiering, cutting, bending, and using hand or power tools.
  • Pick locks and make key impressions for keys that have been lost.
  • Must be willing to flex time work schedule and work occasional after-hours or weekend hours during critical situations.

Required Qualifications

  • Demonstrated abilities to organize and complete work assignments.
  • Ability to understand building prints and know code requirements for the job duties.
  • One year of Institutional or commercial locksmith experience.
  • Working knowledge of Master Keying.
  • Experience operating manual and automatic key machines.
  • Demonstrated past success in conveying ideas, building rapport, and collaborating with diverse customers.
  • Proficiency in gathering and maintaining records.
  • Knowledge of applicable fire/safety/ADA codes.
  • Computer key code program knowledge.
  • Ability to manually originate SFIC bitting chart and pin cores.

How to Apply

To apply, visit the UM Careers website. The application deadline for this position is Saturday, May 11, 2024. This job may be removed from posting boards and filled any time after the minimum posting period has ended. A cover letter is required for consideration for this position and should be attached to the first page of your resume. The cover letter should address your specific interest in our position and outline experience that directly relates to this position.

You will be asked to submit a video presentation answering pre-screening questions through a third-party vendor (at no cost to the applicant) if selected. You must pass a background investigation and drug screening. You will drive a university vehicle, so you need a valid Driver’s License and a driving record of fewer than six points.

If you have any questions or concerns about the application process or the locksmith position, contact Sirena Crawford at (734) 763-1131 or email at

Additionally, the department is located at 1239 Kipke Drive, Ann Arbor, MI 48109.

Why Work at Michigan?

  • In addition to a career filled with purpose and opportunity, The University of Michigan offers a comprehensive benefits package to help you stay well, protect yourself and your family, and plan for a secure future.
  • Benefits include:
    • Generous time off
    • Tuition reimbursement
    • A retirement plan that provides two-for-one matching contributions with immediate vesting
    • Many choices for comprehensive health insurance
    • Life insurance
    • Long-term disability coverage
    • Flexible spending accounts for healthcare and dependent care expenses

    Additional Information

    • All Division of Public Safety and Security (DPSS) members are considered Campus Security Authorities (CSAs) under The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act.
    • As such, you are required to report Clery reportable offenses that come to your attention. DPSS employees are required to complete Clery Compliance Training within the first 14 days of employment and annually thereafter.
    Union Affiliation

    This position is covered under the collective bargaining agreement between the U-M and the AFSCME union, which contains and settles all matters with respect to wages, benefits, hours, and other terms and conditions of employment.

    U-M EEO/AA Statement

    The University of Michigan is an equal opportunity/affirmative action employer.