University of Michigan’s Housing Security Officer

HOUSING SECURITY OFFICER JOB OPENING

The University of Michigan Division of Public Safety and Security (DPSS) is hiring multiple Housing Security Officers! If you are interested or know anyone who might be, apply today!

The primary responsibility of a Housing Security Officer is to ensure the safety of residents, staff, and guests utilizing University Housing-owned properties. Officers patrol (by foot, bicycle, and vehicle) housing properties to deter crime and respond to the needs of residents through active engagement and partnership with the community. Officers are responsible for responding to and evaluating requests for assistance. They are responsible for interviewing victims, witnesses, and suspects. Officers prepare general incident reports (for general assistance and criminal complaints) and must participate in the judicial process for criminal prosecution and internal university disciplinary referral processes.

This position is covered under the collective bargaining agreement between U-M and the Police Officers Association of Michigan union, which contains and settles all matters regarding wages, benefits, hours, and other terms and conditions of employment.

Position Summary

• The Division of Public Safety and Security (DPSS) leads all public safety functions within the university, including police, security, and emergency management, and offers an integrated approach to safety and security, operating 24 hours a day, seven days a week, 365 days a year. DPSS combines Ann Arbor, Dearborn, and Flint operations to provide students, visitors, faculty, and staff with a safe and secure environment. Through our partnerships across the university and local, state, and federal law enforcement agencies, we use a blended service model to meet the needs of our community and exceed expectations.
• We employ those who actively embrace and uphold our values of respecting differences, promoting equitable practices, and fostering intentional inclusion. This means creating an environment where everyone in our community feels valued, welcomed, and safe. We prize proactive engagement with our community and provide compassionate and professional service to enhance the quality of life for all.
• Our DPSS Housing Security is a full-service, 24-hour public safety department that ensures a safe and secure environment for the University of Michigan community, focusing on Michigan Housing. Our officers and staff are highly trained security professionals equipped to serve all members of our community. We manage all security operations within Michigan Housing and offer an integrated and collaborative approach to safety and security, partnering across the University to provide a safe community while improving the quality of life for all those living, learning, working, and visiting our community.
• Housing Security is a seven (7) day per week, twenty-four (24) hour per day operation. Work schedules may include nights, afternoons, weekends, holidays, and occasional unanticipated overtime. This is a uniformed position following the DPSS uniformed dress code. Patrol assignments may include both mobile and building-specific responsibilities.

Responsibilities

• Under the direction of your Housing Security Sergeant and the management team, you will perform the following tasks:
  • Ensure public safety, protect our assets, and act as the primary liaison with state and local police, fire, and security agencies; act calmly in emergency situations and use emergency equipment.
  • Work closely with the Division of Student Life staff, de-escalate non-violent situations; investigate criminal activity; and assist students, staff, and visitors as needed.
  • Patrol Michigan Housing buildings and surrounding areas and monitor fire, security, and access control alarm systems.
  • Detect safety hazards and criminal activity.
  • Use your customer service skills and inclusive mindset to respectfully communicate and work with all community members.
  • Maintain confidentiality in all matters.
  • Prepare incident and security reports.
  • Ascend and descend multiple flights of stairs as part of the routine patrol.
  • Provide services such as but not limited to: escorts, wayfinding, unlocks, motorist assists, well-being checks, property control, and traffic and crowd control.
  • Move equipment such as barricades and fire extinguishers.
  • Work collaboratively to support all departments within DPSS.

Required Qualifications

• High school or GED equivalent + 1 year of experience in a security, fire, military, customer service, or emergency management field.
• Experience with the enforcement of fire, safety, and security practices.
• Skillset in handling emergency situations and using associated equipment.
• Basic proficiency in Microsoft Word, Excel, and basic keyboarding.
• A valid driver’s license and a driving record with less than 6 points.
• You must pass a comprehensive public safety background investigation, drug screening, psychological evaluation, and physical examination.

Apply Today To Become a Housing Security Officer

Interested applicants can apply by visiting the University of Michigan’s Careers Website. Applicants must submit a cover letter, which is required for consideration. The cover letter should be attached as the first page of your resume, and it should address your departmental interest and outline skills and experience related to Housing Security and the Division of Public Safety and Security. If selected, you may be contacted through email by Spark Hire (video interview vendor) and may be required to submit a video presentation answering pre-screening questions at no cost.

If you have any questions or concerns about the application process or the locksmith position, contact Sirena Crawford at (734) 763-1131 or sirenac@umich.edu.

Additionally, the department is located at 1239 Kipke Drive, Ann Arbor, MI 48109.

Additional Information

• All Division of Public Safety and Security (DPSS) members are considered Campus Security Authorities (CSAs) under The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act. As such, you are required to report Clery reportable offenses that come to your attention. DPSS employees are required to complete Clery Compliance Training within the first 14 days of employment and annually thereafter.

Union Affiliation

• This position is covered under the collective bargaining agreement between the U-M and the Police Officers Association of Michigan union which contains and settles all matters concerning wages, benefits, hours and other terms and conditions of employment.

Why Work at Michigan?

• In addition to a career filled with purpose and opportunity, The University of Michigan offers a comprehensive benefits package to help you stay well, protect yourself and your family, and plan for a secure future.
• Benefits include:
  • Generous time off
  • Tuition reimbursement
  • A retirement plan that provides two-for-one matching contributions with immediate vesting
  • Many choices for comprehensive health insurance
  • Life insurance
  • Long-term disability coverage
  • Flexible spending accounts for healthcare and dependent care expenses

U-M EEO/AA Statement

The University of Michigan is an equal opportunity/affirmative action employer.

FOR MORE INFORMATION

Please direct all questions and responses to the University of Michigan’s Careers page.