Apply for the Police Authority Officer Position

The Police Authority Officer is a professional uniformed first responder position within the Office of Public Safety that provides emergency, public safety, physical security, and protection and preparedness services to the Memorial Healthcare Center (MHC) organization under the direction of the Director of Public Safety. Strives for superior performance by consistently providing a product or service to leadership and staff that is recognized as ultimately contributing to the patient and family experience. Recognizes and demonstrates understanding of patient and family-centered care.

Applications close on Monday, March 3, 2025.

Primary Job Responsibilities

  • Employs a variety of proactive patrol techniques and strategies to ensure the safety and security of all MHC-affiliated persons, property, and assets.
  • Acts as a key facilitator in promoting the department’s client-centered public safety approach.
  • Engages in formalized community-oriented problem-solving and crime prevention measures whenever possible.
  • Utilizes self-initiated collaborative partnerships to identify and reduce MHC’s exposure to internal and external risks and threats.
  • Provides a visible deterrence to crime, prohibited activities, or suspicious activities in public and non-public areas, including the main campus, outlying buildings, grounds, parking areas, stairways, tunnels, mechanical areas, or patient treatment areas.
  • Ability to physically intervene during crises.
    • This includes the functional ability to physically restrain people, requiring retention of trained knowledge under stress. It also includes the ability to meet significant physical demands, including those of a struggle with someone physically larger and heavier, while making all possible efforts not to inflict injury. It includes the ability to continue to request or direct compliance from people while they are being restrained.
  • Responds quickly and effectively to emergency and non-emergency situations. Verbally and/or physically intervenes during a crisis.
    • This includes the functional ability to grasp various situations quickly, develop rapport with emotionally disturbed people, understand when people are or are not processing information, and be supportive or directive as needed.
  • Decisively responds to assigned calls for service, emergent situations, and critical incidents occurring during shift. Employs the Incident Command System (ICS) when addressing developing events. Conducts an initial assessment of the incident, determining the appropriate course of action, and remedies the situation in accordance with established training/standards.
  • Upon assignment, leads and/or provides support for investigations. Applies specialized skills and training in collecting evidence, conducting interviews, managing cases, performing surveillance, securing crime scenes, as well as other related investigative functions.
  • Acts as a first responder to all fire and life safety incidents. Provides initial assessment of the situation and makes a determination of appropriate response. Initiates ICS protocols and acts as interim Incident Commander until the situation is resolved and/or released from duty.
  • In accordance with MHC policy, implements containment and suppression actions, search/rescue measures, and evacuation protocols as necessary. Secures affected area pending the arrival of emergency services and controls access until relieved. Makes notifications to appropriate individuals. Files complete and accurate incident reports.
  • Demonstrates knowledge of and supports hospital mission, vision, value statements, standards, policies and procedures, operating instructions, confidentiality statements, corporate compliance plan, customer service standards, and the code of ethical behavior.

Departmental And Additional Job Responsibilities

  • Enforces and abides by all policies and guidelines of MHC.
  • Monitors conduct of visitors on premises. Confronts and interviews unauthorized persons, as needed.
  • Responds as needed to “Code” calls (i.e. Grey, Red, Yellow, Orange, Silver, ADAM, etc.).
  • Monitors the security and safety ofthe  parking lot, documents infractions, and enforces parking rules.
  • Maintains a functional knowledge of the MHC campus and all other MHC facilities and properties.
  • Comprehends and executes written or verbal instructions.
  • Write accurate, clear, and legible reports.
  • Issues ID/Access badges, as well as visitor badges, after hours.
  • If appropriate MHC staff requests it, patients who present a threat to themselves or staff are restrained according to hospital policy.
  • As requested, escort persons and assist patients, guests, and MHC personnel.
  • Assists maintenance personnel in case of emergency.
  • Assists with snow removal and salting of walks, as needed.
  • Secures property or equipment to prevent possible negative outcomes.
  • Performs other duties at the direction of the Public Safety leader and/or any other recognized leadership personnel.
  • Other duties as assigned.

Job Specifications for the Police Authority Officer

EDUCATION

  • High School Diploma required; College degree preferred.
  • IAHSS Basic and Advanced Certifications preferred. (Review IAHSS Basic materials within first year of employment and will be required to complete the basic certification exam during that same period of time.)

EXPERIENCE

  • Prior training and experience in guest relations, security technology, physical security operations, public safety, and/or emergency preparedness preferred.
    • On-the-job training will be provided.
  • PA330 Police Authority academy completion or equivalent MCOLES certification will be required after hiring.
How to Apply for the Police Authority Officer Position

    Applications and the full job description are available online and close on Monday, March 3, 2025.

    For Additional Information

    Please direct all questions and inquiries to Makayla Chrzan at Memorial Healthcare Department of Public Safety by phone, (989) 729-4327, or email.

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