public safety officer Position in canton
The Charter Township of Canton is looking for a dedicated Public Safety Officer to serve as a 911 operator. In this role, you’ll handle emergency and non-emergency calls while also assisting police officers with restraining individuals in custody and processing arrestees.
About the 911 operator position
The Public Safety Service Officer is responsible for various critical functions within municipal public safety operations, including receiving, transmitting, and logging messages via a radio communications system. The role supports police officers and fire personnel as needed while also performing tasks related to department operations. Working under the general supervision of the on-duty shift commander in the Patrol Division, the officer exercises independent judgment when dispatching personnel in response to service calls and emergencies. Additional responsibilities include answering 911 and non-emergency calls, assisting with the physical management and restraint of individuals in custody, processing arrestees, and handling duties such as jail attendant tasks, operating LEIN machines, maintaining records, and supporting front desk, animal control, and traffic control operations. The Public Safety Service Officer position is a non-sworn, non-certifiable Public Safety position.
Benefits
- Starting pay: $53,685
- MERS Defined Benefit Pension
- Multiplier – 2.5% of base wage
- Retirement eligibility – Age 53/25 years of service
- Sick Leave
- Paid Time Off
- Holiday pay
- Three-Day Weekend Off Every Other Week
- Medical (BCN), Dental, Prescription, and Vision Insurance
- Short/Long Term Disability
- Life Insurance
- Free Summit on the Park Gym Membership
- Tuition Reimbursement
- 12hr Shifts and Set Schedule
Qualifications
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High school diploma or equivalent.
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Physical stamina and the ability to handle physically demanding situations.
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Strong comprehension and communication skills.
- Ability to remain calm and to act quickly and effectively in emergencies.
- Ability to quickly learn and perform the job duties, and pertinent rules, regulations, policies, and procedures.
- This includes operating multiple computer systems while having a conversation or taking notes while listening to the radio.
- Be willing to work a variety of shifts and on a seven-day-per-week schedule.
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Strong interpersonal skills, with the ability to work well with others and interact with the public courteously.
- Must have a background that is free of liability concerns, such as convictions of careless or reckless driving, suspended license, felony or criminal convictions, or any convictions involving drinking or impaired driving within the past 5 years.
Based on the qualifications of the candidates in the applicant pool, selection and hiring preference may be given to candidates that have:
- Verifiable work experience in a municipal government Police and/or Fire Dispatch environment responding to both 911 emergency and non-emergency calls.
- 911 Dispatch Academy Certification with related work experience.
- Work experience in jail attendant duties, prisoner searches, and processing arrests.
- Related Military Experience.
- Demonstrated interest in law enforcement and/or criminal justice career as supported by prior work experience, education, and/or training in Criminal Justice-related courses, programs, or employment.
Overview of the hiring process
Employment Application
- Submit a Canton Township Employment Application Form (online or paper), completed in its entirety before the posted deadline date.
- To be considered for this job posting, online applications must be completed and submitted electronically no later than 11:59 p.m. on the posted deadline date.
- Paper applications must be received in the Canton Township Human Resources Division by 4:30 p.m. on the posted deadline date. 24/7 Drop Box Available
- Faxed or emailed paper applications will not be accepted.
- Late and incomplete applications will not be accepted.
- Applicants choosing to submit a paper application need to be conscious of postal delivery times.
- All communication will be via email. Applicants must provide a valid email address on the application.
Selection Questionnaire
- Candidates selected to move on in the hiring process will be emailed a selection questionnaire no later than 4:30 p.m. on Friday, January 17, 2025.
- Accepted questionnaire responses can be emailed or returned to Human Resources no later than 4:30 p.m. on Friday, January 25, 2025.
- Faxed questionnaires will not be accepted.
- Applicants who do not receive a questionnaire will receive an email notification they are no longer being considered.
- Applicants who do not receive email communication on the status of their employment application by 4:30 p.m. on Friday, January 17, 2025, need to contact Canton Township Human Resources at 734-394-5118 to verify the status of their application.
- Applications and questionnaires will be screened for qualified candidates.
All candidates will be notified via email about the status of their employment application. The website provides more details on the screening process.
Ready to Apply for the 911 Operator Position?
Fill out the application form and view the full job description on the City of Canton’s website. Applications are open until the position is filled.
Reasonable Accommodations: Canton Township provides reasonable accommodations to applicants with disabilities. If you need reasonable accommodation for any part of the application and hiring process, please contact the ADA Coordinator at (734) 394-5260. We encourage all interested qualified applicants to apply for open positions. Request for accommodations will be reviewed on a case-by-case basis.